Privacy Policy

At Sri Lanka Padel Courts, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website to book padel courts and related services.

Information we collect

When you use our website or booking system, we may collect certain information about you, including:

  • Personal information such as your name, email address, and phone number, provided during account registration or court reservations.
  • Booking-related details including selected court, date, time, duration, and any additional services or equipment rentals.
  • Payment-related information required to process court rental payments is handled securely by trusted third-party payment providers.
  • Technical information such as IP address, browser type, device information, and interaction data may be collected automatically via cookies and similar technologies.

Use of information

We may use the collected information for the following purposes:

  • To process, manage and confirm padel court bookings.
  • To communicate with you regarding your bookings, provide customer support, and respond to inquiries or requests.
  • To personalize your booking experience and present relevant recommendations and promotions.
  • To improve our website, products, and services based on your feedback and browsing patterns.
  • To detect and prevent fraud, unauthorized activities, and abuse of our website.

Information sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • We do not sell or rent your personal data. Information may be shared only with trusted service providers who support payment processing or technical operations, under strict confidentiality obligations.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & tracking technologies

Cookies and similar technologies are used to ensure proper functionality of the booking system, enhance user experience, and analyze website usage.

You can manage or disable cookies in your browser settings, but some booking features may not function correctly as a result.

Changes to this policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

Contact

If you have questions or requests regarding this Privacy Policy or the handling of your personal data, please contact us using the contact details provided on our website.